Changing Mindsets Ensuring the Future of Organisations by Victor S.L.Tan CEO of KL Strategic chnage Consulting
	"Change in the business environment is occuring at an accelerating pace. The message for companies in the twenty-first century is crystal clear: if you don't drive your business, you will be driven out of business. Responsive organisations will emerge as change winners, while reactive organisations will become change victims." In his second book on managing strategic change, Victor Tan provides the reader with a detailed guide on how to understand, recognise, alter and manage people's mindsets so that the organisation becomes more adept at managing change in our increasingly turbulent markets:
The book explains in detail: The forces of change The rationale for change The obstacles to change within organisations The different kinds of mindsets How to change people's mindsets The characteristics of change winners Models to use in managing change How to create a positive environment for change Table of Contents About The Author 6 Preface 10 I UNDERSTANDING CHANGE 1. The Forces Of Change 14 2. The Rationale For Change 25 3. The Art Of Managing Change 35 II THE CHALLENGES OF CHANGE 4. Missing Links In Management 50 5. The Seven Down Syndromes 59 6. Catch-22 Situations 66 III CHANGING MINDSETS 7. The 4-Mindset Model 74 8. Mindset Shifts Required Of Asian Managers 91 9. Developing Internal Consultants 105 IV CHANGE WINNERS' HABITS 10. Characteristics Of Change Winners 114 11. The Learning Organization 121 V IMPLEMENTING SUCCESSFUL CHANGE 12. The Strategic Change Model 131 13. Overcoming Catch-22 Situations 139 14. Creating A Conducive Environment For Change 149 15. Reducing Resistance To Change 157 16. Increasing One's Credibility Capital 166 17. The Role Of The Board 172 18. Winning The Commitment To Change 186 Product Details Format : eBook (pdf) File Size: 1.06MB No of Pages : 186 pages Price : US$4.99 2CheckOut.com Inc. (Ohio, USA) is an authorized retailer for goods and services provided by KL Strategic Change Consulting.

Customer Reviews

"Thoughful, practical and relevant for today's managers leading enterprises in transforming and competing for a future in the new millennium. Victor's book provides insights into why change happens and the challenges and market opportunities that it brings to a progressive organization. Victor shows readers how a change model can be adopted to harmonise leaders driving change and stakeholders affected by it."

- Chew Liong Kim
Chief Executive Officer, HRM Business Consulting Sdn.Bhd., Malaysia

"Victor speaks with full authority and credibility on the subject as he has assisted many Asian organisations, including Summarecon Agung, in implementing successful change. This is a landmark book that can assist managers and CEOs to change the mindsets of people in organizations. This is a very practical book and it provides proven and hands-on approaches to overcome resistance to change and win people's commitment."

- Soejipto Nagaria
President Director, PT Summarecon Agung, Indonesia

"Victor certainly provides enlightening lessons on how to unleash the people power in organizations to increase productivity. This book serves as an excellent resource for CEOs and managers who want to implement successful change."

- Tan Sri Dato' Dr Teh Hong Piow
President & Chief Executive Officer, Public Bank Berhad, Malaysia.
(The Best Managed Bank in Malaysia)

"This book addresses the fundamental need for change in people if organizations are to be innovative, productive and successful. I find the lessons of change depicted in this book most relevant for Asian organizations. I highly recommend this book for leaders who are committed to transforming their organizations to a higher level of performance."

- Nobuhiko Fujimori
President, Fujimori PlaChemical Co. Ltd.

"Frequently, change efforts fail because management does not factor in the different realities that are the results of different mindsets that employees have. This book addresses a very real need for CEOs to become familiar with. In this area, Victor has some very excellent ideas to share."

-Tan Lip Heng
Managing Director, Epson Trading Sdn. Bhd.

"This is a powerful book which will transform the way leaders think and work in organisations. Victor draws from his extensive consulting experience and many years of hands-on management experience in the corporate world to provide us the invaluable lessons of dealing with the challenges of change and complexity in the new work place. I highly recommend this book to all CEOs and corporate leaders who truly want to champion positive changes in their organisations."

-Young Kuan-Sing
Managing Director & Head of East Asia, Korn/Ferry International Pte. Ltd.

"This is an excellent book which captures the realistic issues of change facing Asian organisations. The wealth of consulting and management experience shared by the author is most relevant in the Asian context. This is a must-read for all CEOs and managers. It is a most inspiring and compelling book to read and learn about change."

-Tan Kim Poh
Group Executive Director, Berjaya Group

Sample Chapter

Preface

I have long felt compelled to write this book, and in fact had a passion to write this book for a very good reason. In the course of my work as a consultant and speaker, I meet thousands of executives across Asia each year-CEOs, entrepreneurs, general managers, vice presidents, managers and executives of corporations in various industries. Many of them are very interested in managing and implementing change in their respective organizations. I spend countless hours listening to corporate leaders detail the challenges they face in instituting change within their organizations. Some are amazed at the slow pace at which people cope with change. Many are exasperated at the resistance their people put up to change. Others feel trapped in a no-win situation where they feel they have done everything possible to effect change, without achieving significant results.

The truth of the matter is that about 80% of change initiatives fail. This is confirmed by statistics on the lack of effectiveness of widespread pro­grammes like Business Process Re-engineering and Total Quality Manage­ ment. I wanted to write a book that would show executives of Asian companies how to finally make change programmes succeed.

I do not doubt the value of re-engineering as a tool to improve produc­ tivity in organizations. As a consultant, I have personally used such meth­ ods myself. However, what concerns me is the way organizations go about implementing methods of change. Too often, tools of change are used in an overly mechanical or clinical manner. The emphasis has been on changing procedures and processes, rather than on changing people. In the journey to developing the perfect business process, many organizations have over­ looked the people factor in achieving success.

Many organizational changes are decided at the top and forced down­ wards with little input from people below. Little time is allocated to understanding mindsets within the company, and even less resources are expended on changing mindsets. Yet no positive and productive change can occur in an organization until it addresses the mindset of its employees.

My first book, Change To Win, briefly addressed the people factor in the implementation of change. It created an initial awareness among man­ agers of the need to address people's mindsets when trying to change their behavior and the results of their actions. This book will provide more detailed, practical insights into transforming organizations by changing people's mindsets in order to achieve positive and productive change.

Mindset refers to the way people think about, feel about and act towards any situation with which they are faced. It determines:

• How people see problems
• The assumptions they make
• The way they define opportunities and threats in the market
• The way they assess strengths and weaknesses
• The areas of priority they identify
• The way they rationalize away problems and justify inaction
• The solutions they come up with
• The way they go about changing or effecting change

In an increasingly competitive environment driven by the demand for better, faster, cheaper and more environmentally friendly products and services, the ability to change fast has become a critical survival factor for companies. All changes, be they strategic, procedural, structural or techno­logical, must begin with the right mindset. Consequently, the top priority for Asian organizations today should be changing and managing their people's mindset in a positive direction. Organizations that do not address mindset problems will be part of the 80% that fail in their change efforts. Those that realize the importance of mindset over matter will be able to transform their people's thinking and will come out winners.

Victor S.L. Tan

Product Details

Format : eBook (pdf)
File Size: 1.06MB
No of Pages : 186 pages
Price : US$4.99