7. Power Of Vision To
Motivate People (Part 2) By Victor S.L. Tan
The previous article discussed
the first three strategic values of vision. Today's article
will continue with the five other strategic values of vision,
namely:-
In providing
meaning
There has been a tremendous
shift in the thinking of the new breed of employees in the last
decade. Asian executives today are in search of meaning in
their work, aside from remuneration. They want to know they
make a difference to their organisation. They want to make
sense of their work, beyond the short-term profits they help
organisations achieve. They want to know why their
organisation is in business. They want to know how their
company's products and services add value to the
world.
This new breed is not content to
be merely cogs in the company wheel. They want to be part of
the big picture.
A meaningful vision that allows
a company product or service to add value and contribute a positive
difference to the lives of people will provide special meaning to
the work of employees. Employees will be more satisfied with
their roles if they link their work with the positive impact it has
on the lives of people, be they customers, suppliers, staff, the
community, the nation or the world at large. To ensure work is
meaningful to people, organisations must change their environment
from being control-driven to winning commitment.
In building
leadership
The workplace is full of people
who clock in and clock out. They are involved in menial and
trivial tasks. The are not gripped by the passion to
excel. Without passion, people are a mere latent force of
possibility, like and unused match waiting to strike a flame.
However, a powerful and compelling vision can conjure up the passion
to exceed the normal standard of performance. A powerful
vision can become a calling, which can elicit great
leadership. It can provide the energy and enthusiasm with
which leaders influence and excite, a force which translates dreams
into reality.
A company's future will be
brighter when its leaders have more vision, fewer nightmares.
Leaders gripped by a powerful vision will turn weaknesses into
strengths, obstacles into stepping stones and disasters into
triumphs.
In breaking
paradigms
A paradigm is a set of beliefs,
assumptions and rules regarding how thing work. It is a mental
picture we develop to define the way we see something. A
paradigm will limit the way people think, feel and act. In his
videotape on paradigms, Joel Barker (author of Paradigm Shift)
shares the concept of paradigm effect. He points out that
paradigms determine boundaries that have great influence on human
behavior, as they define what is possible and what is not. As
an example, he tells the story of the Tarajumarian Indians, who can
run about 100 km every day, because that ability fits the tribal
paradigm.
Similarly, most organisations
today think and behave in a way that fits the paradigm of their "
corporate tribal" belief of what is possible.
One of the great lessons about
paradigms comes from Horace Rutledge, who pointed out how our
attitude determines our lives: "When you look at the world in a
narrow way, how narrow it seems! When you look at it in a mean
way, how mean it is! When you look at it selfishly, how
selfish it is! When you look at it in a broad, generous,
friendly spirit, what wonderful people you find in
it."
Likewise, the future of your
organisation begins with how you look at it today. A vision of
the future is the best way to break the paradigm of today.
People in organisations are all too comfortable with what is
achievable today. A powerful vision of the future should break
some of the existing paradigms in organisations, To allow new
and exciting possibilities for tomorrow.
In driving
performance
In the course of my work, I have
encountered many CEOs who ask me about the value of corporate
vision. One CEO asked point blank: "How does corporate
vision improve my profit?" A clear motivating vision of the
future drives performance. It provides the attraction, like a
magnet, that pulls people forward. However, to build
commitment and sustain effort, organisations must provide employees
with a stake in the outcome. In short, companies need to
address the "What's In It For Me" issue.
One great reality of the
workplace is that people are more motivated to perform when this
serves their interests. They will thus be more willing to
pursue the corporate vision if they know that, in the process, they
are also serving their interests.
Organisations that adopt the
philosophy "We shall grow and proper together" will thus be able to
win the commitment of their staff to achieving their corporate
vision. The message should therefore be: "The vision of the
future for the company will ensure prosperity and well-being for the
organisation and employees. The success of the company will
allow the company to expand and grow. This will provide
opportunities for employees to be promoted, take on new
responsibilities and learn new skills."
To ensure that companies provide
a genuine stake in the success of the vision, there must be a clear
performance measurement and reward system that is fair and
equitable. To provide credibility, compensation should be
linked to the performance of individuals. Organisations that
build interest in their employees, through their vision, will win
commitment. Employees will act like owners and have a deep
sense of belonging.
In increasing change
capability
A challenging vision increases
the change capability of an organisation. To bridge the gap
between the current state of the organisation and its future,
desired state requires new skills. In pursuing their vision,
organisations will improve their anticipatory skills, as leaders
strive to ascertain what opportunities are ahead and how to
capitalize on them to improve the fortunes of their
organisation. They will also increase their innovativeness as
they strive to meet their goals with tight deadlines. The
speed of their response to customers will increase as they encounter
increasing customer demands. On the path to the vision,
leaders will encounter many obstacles and difficulties; these
will increase their resilience and adaptability. Leaders will
become more able to manage ambiguity and chaos. They will
improve their strategic capability when countering the emerging
threats of competition in the marketplace.
Leaders will build tremendous
change management skills, as they are the catalysts for change and
the agents for the translation of organizational vision into
reality. In the
Asian business environment, characterized by global competition,
technological break-through, customer sophistication, deregulation
and an increasing concern for environmental well-being, change has
become the new saviour of business survival.
But change creates a deep sense
of uncertainty over the future. One effective way to create a
sense of control is to develop a vision of the future for your
company. According to Peter Drucker, "The best way to predict
the future is to create it."
A good example is Bill Gates'
Microsoft, which is creating the future not only for his own company
for the whole IT industry. The power of vision is all around
us. What is it that you as a leader are doing to help your
organisation to unleash this power? How do you see your
customer service? Is your company becoming more
customer-focused? Does it provide value for customers?
Is it integrating strengths? Does it foster creativity and
innovation? Is it responsive, flexible and adaptable? Is
the future of your organisation exciting, full of meaning and
attraction?
If not, I say it is time to
develop a compelling vision and communicate it well. Hold fast
to your corporate vision, for if the vision dies, your organisation
is like a broken-winged bird that cannot fly. And in these
tough times presented by the challenge of economic crisis, fly you
must.
Diagram : Strategies of
Values And Vision
Victor S.L. Tan is an
international consultant and authority on change management.
He is the author of 4 books and the CEO of KL Strategic Change
Consulting Group. He can be contacted at 603-90741129 / 90742219 or
email: victorsltan@klscc.com
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