9. Transcendental Leadership
(Part 1) By
Victor S.L. Tan
Tough times are upon us.
Industry sales are sluggish. Equity markets are down.
The economic growth is grinding to a halt. Corporate
performance is declining.
What type of leadership is
required to overcome these tough times? We often hear
corporate leaders complain that things are out of their
control. They cite the economic slowdown, which is an external
factor, as an example.
They say that they are no longer
in charge and that they are driven by external circumstances.
Companies cannot afford to retain such leaders who only know how to
manage good times but are helpless during tough times.
An extraordinary leadership is
required to turn around this predicament. We need leadership
that can help us transcend the difficulties and take us to the
desired destination. I call this transcendental
leadership.
Extraordinary challenges require
extraordinary leaders who can transcend what it is to what it can
be. Scientist Albert Einstein said: " No problem can be solved
from the same consciousness that created it. We must learn to
see the world anew.
To transcend, we need to go
beyond the limits of consciousness. To do this, we need
transcendental leadership.
Transcendental leadership is
different from Normal leadership is based on defined human
limits. The Advanced Oxford Dictionary defines "transcend" as
going beyond normal limits. Transcendental leadership is about
going beyond the defined limits of human knowledge, experience or
reason to turn adversity into advantage.
The key word here is
"defined". Humans are often limited by the way or the degree
they define things. Ordinary humans think, feel and act base
on a mindset they are accustomed to. Defining existing
problems and coming up with solutions within this paradigm won't
overcome unusual crises.
Transcendental leaders are those
who can break limits by helping others redefine their
possibilities. In this cyber age, we are beset by challenges
that often go beyond the defined capabilities of normal
leaders.
Transcendental leaders use new
levels of thinking, feeling and actions to overcome new
challenges. Transcendental leaders know that the power to
change comes from within them., they know they have access to
limitless capacity, creativity and inner resources to
change.
The economic slowdown is an
example of the emergence of unusual challenges that require
transcendental leadership. Transcendental leaders enable
people in an organisation to think what has not been thought before,
to feel what has not been felt before and to act on what has not
been done before, to achieve new desired levels of performance which
have never been achieved before.
To overcome the slowdown,
organisations need transcendental leaders who can undertake 10 key
transcendental roles to help their organisation bridge the chasm
they are in today to where they want to be tomorrow.
The accompanying diagram shows
the 10 key transcendental roles.
Diagram
Thinking the
unthinkable
New inventions, discoveries and
breakthroughs are achieved through thinking beyond normal
conventions. If leadership was to be based on thinking the
common, people today will not able to fly. For many centuries,
men had dreamt of flying, but conventional thinking had always
weighed men down. Conventional thinking had become the barrier
to men's capability to fly, making them believe that the "flying
carpets" of the Arabian Nights were only dreams and could never be a
reality.
It took unconventional thinking
on the part of the Wright brothers to break free of those
limitations. Isaac Newton, who is considered one of the
greatest scientists of all time, was able to think beyond convention
and thus discovered the laws of gravity. The story of young
Newton sitting by an apple tree and asking, "Why did the apple fall
downward and not upward?" is a good example of thinking the
unthinkable.
Mahatma Gandhi was in the realm
of unthinkable during his time when he influenced his countrymen
regarding his philosophy of non-violence and his commitment towards
achieving independence for India. Martin Luther King was
thinking the unthinkable for blacks in America in the '60s when he
said: "I have a dream that one day on the red hills of Georgia, the
sons of former slaves and the sons of former slave owners will be
able to sit down together at the table of brotherhood.
"I have a dream that my four
little children will one day live in a nation where they will be
judged by the color of their skin but the content of their
character."
Political and industrial leaders
must be brave enough in explore the realms of the unthinkable to
turn around the Asian economies and corporate
performance.
They need a new way of thinking
to come up with new solutions. There must be many ways a
region, a nation, a community and an organisation can turn around
the economies, besides just focusing on cost-cutting.
We must begin by developing
leadership that encourages thinking the unthinkable.
Feeling the
numbness
Numbness is best understood when
one is showered with so many gifts that one additional gift
will not give more pleasure. Thus, the overabundance of gifts
will reduce one's appreciation for them. Likewise, when one is
injured in an accident, one more injury will not add additional
pain.
In good times leaders often
become immune to their success. They forget that it is
customers who pay their salaries and luxuries. It is the hard
work of their people who laid the foundation of success, and that
the continued success of their organisations will depend on their
continuous improvement of their services and their organisation as a
whole.
The moment leaders become numb
to their staff, customers, suppliers, competitors, government and
stakeholders, it is the beginning of their downfall.
Complacency is often the culprit that numbs the feelings of leaders
towards changes around them.
For example, many leaders in
Asian corporate organisations are not confident as they are numbed
by the message of gloom. Some have become complacent with the
message of despair and are willing to accept their
fate.
In good times they are numbed by
pleasure while in bad times they are numbed by their pain. In
short, they become immune to the present conditions and do little to
change conditions for the better.
Transcendental leadership is
about the ability to feel despite the numbness that is setting in
all around us. They possess the power of aliveness and the
ability to feel fully without being numbed by pleasures or
pain. Transcendental leaders can change before things become a
crisis, and they can capitalize on opportunities before they become
opportunity costs.
Doing the
impossible
At a recent business convention,
I met John Coutis, a powerful and successful motivation speaker with
extraordinary perseverance.
Coutis is physically handicapped
as he has no legs. He moves around with his hands. He
speaks more eloquently and with more conviction than any other
motivational speakers.
The truth is that Coutis can do
what most conscious minds think impossible. He is doing more
things than an ordinary person. He scuba dives, swims, plays
base ball, lifts weights, drives, speaks at conventions and does his
own laundry.
Coutis is a great motivational
leader, providing inspiration to young people and business leaders
around the world. Coutis' most valuable message is that he has
an advantage, that he can see his handicap, whereas most people
cannot see their "handicaps". He added that most people have a
"handicap" in the way they think what is possible and what is
impossible. Coutis' philosophy can be summarized as: "There's
no such word as can't." What resources Coutis lacks externally, he has been able to
draw them from within him.
His extraordinary belief,
determination and positive disposition provides him enormous power
to overcome challenges in his life.
Great people have been able to
achieve extraordinary feats because they dare to try what seems
impossible.
Roger Bannister was the first to
break the four-minute mile barrier. Christopher Columbus did
the seemingly impossible by setting sail on a route to East Asia by
sailing due west across the Atlantic Ocean.
His tenacity to find a westward
route from Europe to the Orient led to his discovery of the Americas
and created history.
A 19th-century editor and
essayist, Elbert Hubbard, said: "The world is moving so fast these
days that anyone who says it can't be done is generally interrupted
by someone doing it."
Political and corporate leaders
will learn well if they heed this message.
Touching the
untouchables The
original concept of "untouchables" came from Hinduism's hierarchical
and hereditary caste system. The lowest group in this system
was called "untouchables".
However, the concept of
untouchable that we would like to discuss here is
different.
The best way to illustrate this
is that when watching a tragic love movie, we often notice that
there are people who are emotionally overwhelmed and shed a bucket
of tears. These people are touched by the drama as depicted in
the movies.
On the other hand, there are
also people who are untouched by any of these tragic dramas, either
outwardly or emotionally. One of the important roles of
leaders is to touch these "untouchables" who are distant and
impartial to what is going on.
In organisations, we listen to
managers who complain that there are staff who cannot be motivated
no matter what they do to them. These managers say that these
staff are a lost cause.
While there is such a reality as
an "unmotivatable person", there is no such reality as an
"unmotivatable person".
Within each one of us lies huge
motivation potential which is waiting to b unleashed.
The unmotivated person is
untouchable and is not moved by the normal calling of their work,
the role of transcendental leaders is to change the unmotivated to
become motivated.
To do this, they need to
liberate the motivation power within individuals and help them
achieve great feats for themselves, for their families, for their
organisations, for their nations and for the world.
Transcendental leaders can touch
the minds, hearts and souls of individuals to the extent that people
are willing to commit their all to a worthy cause.
These transcendental leaders
know how to put the message in such a compelling and attractive
manner that people are so touched by their noble cause and want to
be a part of it.
Victor S.L. Tan is an
international consultant and authority on change management.
He is the author of 4 books and the CEO of KL Strategic Change
Consulting Group. He can be contacted at 603-90741129 / 90742219 or
email: victorsltan@klscc.com
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