The balanced scorecard is a strategic planning and management system that is used extensively in business and industry, government, and nonprofit organizations worldwide to align business activities to the vision and strategy of the organization, improve internal and external communications, and monitor organization performance against strategic goals. It was originated by Robert Kaplan and David Norton as a performance measurement framework that added strategic non-financial performance measures to traditional financial metrics to give managers and executives a more 'balanced' view of organizational performance.

        

BENEFITS

This 2-day practical, intensive and comprehensive workshop will equip managers and executives with the necessary skills, knowledge, tools and techniques to implement change more effectively . As effective staff, some of the benefits you will acquire from this workshop include:-

  • Create a sense of ownership
  • Foster team work
  • Increase productivity
  • Achieve a positive and productive mindsets
  • Develop passion and motivation in their work
  • Build better relationships with employers, employees and customers
  • Resolve key issues
THE CHANGING MINDSETS MANUAL

All course participants will receive a set of valuable workshop materials which:

  • Provides a proven approach of changing the mindsets.
  • Gives practical exercises of how to change people in organisations.
  • Eliminates  blindspots,  questions  assumptions, reduces complacency, eliminates unproductive habits and changes attitude.
  • Identifies key issues of organisations and provide suggested solutions.


PROGRAMME OUTLINE

DAY1

MODULE 1: LEARNING FROM THE LESSON OF CHANGE

  • Lesson of change from the Titanic
  • Defining change
  • The mistake of complacency
  • Assessing the level of complacency in your organisation
  • Change winners- the winning strategies of excellent companies
MODULE 2: UNDERSTANDING MINDSETS IN YOUR ORGANISATION
  • Understanding the mindsets of your organisation's staff
  • Applying the B.A.C.H.A mindset model in leading positive change
  • Transforming your organisation's staff through aligning thinking, feeling and action
  • Understanding the 4 types of people and reasons for non performance
  • Game - Mind Stretching Exercise
MODULE 3: DIAGNOSING KEY ISSUES FACING YOUR ORGANISATION
  • Diagnosing key issues and challenges facing your organisation
  • Understanding the challenge of Catch 22 in your organisation
  • Assessing the missing links in your organisation
  • Creative games - The Change Paradox
DAY 2

MODULE 4: DEVELOPING THE FRAMEWORK OF MANAGING CHANGE

  • Overview of organisation change
  • Identifying external change drivers
  • Identifying internal change drivers
  • Diagnosing your organisation
  • Action plans for change
MODULE 5: CHANGE FROM WITHIN
  • The magic of personal change
  • The power of positive thinking and action
  • Using value driven motivation to increase performance
  • Creating a conducive change environment
  • Debate session - Intrinsic versus Extrinsic motivation
MODULE 6: INCULCATING A CULTURE OF PROACTIVE CHANGE
  • Creating a conducive change environment
  • Motivating yourself and others to achieve positive and productive change
  • Self empowerment - Taking responsibilities and taking charge
  • Developing change winner's habits
  • Case illustration of culture change