Developing Internal Consultant

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This dynamic and hands-on 2-day workshop will help top leaders and senior executives to:

  • Achieve the critical skill sets for internal consulting work

  • Develop the right team to complete consulting work within schedule and meet internal client expectations

  • Assimilate the critical skills of how to diagnose organisational problems

  • Understand internal client needs, problems and challenges

  • Learn the fine art of managing internal clients

  • Acquire the necessary skills to write effective Request For Proposal

  • Understand the key dynamics of client prospecting for internal consulting work

Programme Outline

  • Day 1

  • Module 1: Understanding Consulting

  • Defining Internal Consulting

  • The Various Consulting Specialists and Generalists

  • The Role Of Internal Consultants In Organisations

  • A Day In The Working Life Of A Consultant

  • Video Presentation: Meeting The Client

  • Module 2: Understanding Internal Client Needs

  • Understanding Internal Client Needs

  • Moving From Technical-Oriented To Business-Focussed

  • Information Collection Of Potential Internal Clients

  • Interviewing Internal Clients

  • Assessing Organisation Problems and Industry Issues

  • Case Study: Client Needs Assessmet

  • Module 3: Diagnosing Organisation

  • Understanding External And Internal Change Drivers

  • Organisation Diagnostic Tools

  • Developing Problem Solving Skills

  • Differentiating Symptoms Versus Root Causes

  • Application of Diagnostic Tools For Consulting Work

  • Game : Creative Problem Diagnosis and Solutions

  • Day 2

  • Module 4: Project Management Skills

  • Developing Work Plans

  • Understanding skills requirements

  • Developing a work team

  • Monitoring project progress

  • Case Illustration: Applying The Gant Chart

  • Module 5: The Fine Art Of Consulting

  • Building Internal Client Rapport

  • Managing Internal Client Expectations

  • Dealing With Internal Client Resistance

  • Winning Internal Client's Respect and Acceptance Of Work

  • Prospecting For Internal Client Work

  • Module 6: Writing Request For Proposals (RFPs)

  • How To Write Effective RFPs

  • Developing Formats Of RFP

  • Addressing The Needs Of Internal Clients

  • Follow-up on Internal Client Requests

  • Actual Case Study: Preparing The RFP

Note: This is an example only. All programmes will be specially customised to meet the unique needs of our clients

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KL STRATEGIC CHANGE CONSULTING GROUP

1ST FLOOR, NO. 15 & 16, SEKSYEN 3, PEKAN BATU 11

JALAN BALAKONG, 43200 CHERAS, SELANGOR, MALAYSIA

| p: +603-9074-1129 | f: +603-9074-2667

WWW.KLSCC.COM

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Address:-

H-1-1,Plaza Damas,

No 60 Jalan Sri hartamas 1,

Sri Hartamas, Kuala Lumpur 50480.

C A L L   U S   N OW at 

+6  012  390 3168 ( Dr Victor SL Tan)

+6  012  2685212 (Marketing Director Ms Jane Bee)

o3 6206 3586 (Office)

E M A I L   U S   N O W

victorsltan@klscc.com

janebee@klscc.com

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